The Global Customer Care department successfully held its second Train The Trainer!

The Global Customer Care department successfully held its second Train The Trainer!

The Global Customer Care department successfully held its second Train The Trainer event in Dubai!

The aim, as the name suggests, was to train our partners located in the Middle East to cover the after sales support needs of customers from that area.

The training focused, amongst other things, on:

  • Repair of the entire Bien-Air product range
  • Training on internal returns processes
  • Prevention and maintenance of products

At the same time, for the GCC, this training is an excellent way of communicating and aligning on key topics.

The message shared among the participants was clear: improving after-sales support significantly strengthens and adds value to the sales force.

We thank all participants for joining us and look forward to hosting the next TTT event!

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