Our Global Customer Care Department has just returned from Maia, where we held our annual Train the Train event!
This training brought together teams from around the world to talk about:
Strategy and management of their respective areas
Information and awareness of regulatory requirements
Technical information on new products and aftersales processes
Detailed information on performance indicators (KPIs)
Those events always provide valuable learning opportunities and a platform to exchange ideas, as they’re offered a chance to meet in person!
And it was an excellent opportunity to deepen insight into our business operations, learn from each other's experiences, and discuss strategies for success in our ever-changing industry.
As an added bonus, an escape room for a fun-filled afternoon out!
